TERMS OF SERVICE | chiefcreeden

01: GENERAL TERMS -

Currency accepted in USD and payments are to be made through PayPal.
100% upfront payment may be asked for unless other agreements are made beforehand.
You will be sent an invoice before work is started.

Commissions may take up to a month to complete. While they likely will not take that long, be aware that outside factors or the complexity of the work may increase how long it takes to complete.
Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product.

You get 3 rounds of changes on the commissioned piece included in the price.
A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and will be based on an hourly wage.
If your reference/description is unclear to start with changes will come at an extra charge.

I, Anya (the artist):
- reserve the right to cancel and refund the order at any time for any reason.
- retain all copyrights over the commissioned artwork.
- will NOT claim the intellectual property (IP) of the commissioned artwork.
- will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
- reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books unless agreed upon otherwise.
You (the customer/commissioner):
- You may upload the commissioned artwork on any website and social channels.
- You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
- You MAY be allowed to sell the artwork if it is a part of an Adoptable or character design. Please discuss this with me prior to paying for the artwork.
- You retain the rights to the intellectual property (IP).
- You may NOT use the commissioned artwork for commercial purposes.
The following is considered copyright infringement:
- Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
- Claiming the artwork as your own
- Altering the artwork without my consent
In some cases, the commercial rights to the image may be purchased.

The buyer is not allowed a refund once I start working on the commission.
If for any reason I am unable to start or finish your commission you will receive a full refund.
If you cancel your order before I start it, you can get a full refund.
If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all aforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted from commissioning me again.