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01: GENERAL TERMS -

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  • Prices are subject to change based on demand and complexity of work.
     

  • I retain the right to decline any order for any reason.

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02: PAYMENT -

 

  • Currency accepted in USD and payments are to be made through PayPal.
     

  • 100% upfront payment may be asked for unless other agreements are made beforehand.
     

  • You will be sent an invoice before work is started.

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  • Work will Not be started until first payment is received.

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03: PROCESSING & DELIVERY -

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  • Commissions may take up to a month to complete. While they likely will not take that long, be aware that outside factors or the complexity of the work may increase how long it takes to complete.
     

  • Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product. 

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04: REVISIONS POLICY -

 

  • You get 3 rounds of changes on the commissioned piece included in the price.
     

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
     

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and will be based on an hourly wage.
     

  • If your reference/description is unclear to start with changes will come at an extra charge.

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05: COPYRIGHT & USAGE -
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  • I, Anya (the artist):
     

    • reserve the right to cancel and refund the order at any time for any reason.
       

    • retain all copyrights over the commissioned artwork.
       

    • will NOT claim the intellectual property (IP) of the commissioned artwork.
       

    • will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.
       

    • reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books unless agreed upon otherwise.
       

  • You (the customer/commissioner):
     

    • You may upload the commissioned artwork on any website and social channels.
       

    • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)
       

    • You MAY be allowed to sell the artwork if it is a part of an Adoptable or character design. Please discuss this with me prior to paying for the artwork.
       

    • You retain the rights to the intellectual property (IP).
       

    • You may NOT use the commissioned artwork for commercial purposes.
       

  • The following is considered copyright infringement:​
     

    • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
       

    • Claiming the artwork as your own
       

    • Altering the artwork without my consent
       

  • In some cases, the commercial rights to the image may be purchased.

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06: CANCELLATION & REFUND POLICY -

 

  • The buyer is not allowed a refund once I start working on the commission.
     

  • If for any reason I am unable to start or finish your commission you will receive a full refund.
     

  • If you cancel your order before I start it, you can get a full refund.
     

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
     

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all aforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted from commissioning me again.

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